Interviewing entrepreneurs in China: practical tips on optimizing customer communication in China
Customer communication in China China Paradigms interviewed Thomas Knoop, the co-founder of Livecom, to get a clue about the efficiency of customer communication in China. Livecom is an online platform for all-channel customer communication, with the helo of which companies can easily interact with customers on WeChat, website, email, and so on.
Interviewing entrepreneurs in China: retail business development in China: to be focused and specialized
China Paradigms interviewed Mike Hofmann, the managing director at Melchers, to better understand the factors of the retail business development in China, analyze the presence of foreign premium brands in China, and find out the cost of finding a value-added service provider in China.